Resource, Referral and Outreach

Resource, Referral and Outreach

The Resource, Referral and Outreach team is dedicated to connecting individuals with the most appropriate services to meet their unique needs. In addition to providing in-house support, the team offers referrals to a wide range of external resources, including food, housing, clothing, social services guidance, budgeting assistance, and more.

Your Safety is Our Priority

All services are confidential and designed with your safety in mind. We understand the courage it takes to reach out for help.

Our Resource, Referral and Outreach Programs

Free Computer Access, Utilities Support, and Community Resources

Our Centre provides free computer access during business hours—no appointment needed. Use our computers for resumes, job applications, virtual meetings, or email, with reliable internet, printing, and staff support. Need help with utility costs? We assist with programs like LEAP for emergency bill support and OESP for monthly electricity credits, making energy more affordable.

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Seasonal Support Services

Throughout the year, EORC offers a range of seasonal programs designed to support individuals and families and help ease financial pressures. From free income tax clinics in the spring, to warm winter clothing and holiday assistance programs, to helping students prepare for September through the Back-to-School Program.

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Nutrition and Emergency Food

In collaboration with the Ottawa Food Bank, registered clients are eligible to access our Emergency Food Cupboard once per month. This service includes essential items such as diapers, wipes, and formula, available to support families with young children.

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Send Us a Message

Have a question about our programs or need information? We’ll get back to you within 48-72 hours.

If you are in immediate danger, call 9-1-1.