Free Computer Access, Utilities Support, and Community Resources
Our Centre provides free computer access during business hours—no appointment needed. Use our computers for resumes, job applications, virtual meetings, or email, with reliable internet, printing, and staff support. Need help with utility costs? We assist with programs like LEAP for emergency bill support and OESP for monthly electricity credits, making energy more affordable.
Everyone deserves the tools to thrive
We connect you to community resources for housing, parenting, education, health, and more.
Free Computer Access Program
Need a computer?
We’ve got you covered. Visit our office for free access to a computer—no appointment necessary. Whether you’re working on a resume, applying for jobs, attending virtual meetings, or just need to check your email, our welcoming space is open to all.
Drop in during our regular business hours and take advantage of reliable internet, printing services, and friendly staff support.
Utilities Support
Need help managing your household utility costs?
We’re here to support you. Our Resource, Referral and Outreach team provides guidance and referrals to energy assistance programs that can help reduce your monthly bills and ease financial stress.
We make referrals to the Low-Income Energy Assistance Program (LEAP), which offers emergency support for individuals and families struggling to pay overdue electricity and natural gas bills.
Looking for ways to lower your electricity bill long-term?
We also assist with applications to the Ontario Electricity Support Program (OESP). This program provides a monthly credit directly on your electricity bill, helping to make energy costs more affordable. The amount of the credit depends on your household income and the number of people living in your home.
Let us help you access the support you need to keep your home safe, comfortable, and affordable.
Additional Community Resources
Resources for Every Need
We’ve gathered a list of helpful programs and services available to support you and your household, including for:
- Safe and stable housing
- Parenting support
- Help with education or finding a job
- Health and wellness resources
- Information and support during legal processes (family and criminal court)
211 Ontario
211 connects you to expert, caring help. Every call is completely confidential.
Healthy Smiles Ontario
Healthy Smiles Ontario is a free dental program for eligible children and youth 17 and under. Good oral health is important to the overall health of children and youth. It’s very important to start seeing a dentist when your child is 12 months old and to keep going regularly. Healthy Smiles Ontario covers regular check-ups, preventive care and treatment.
Food Mission Truck
Ottawa Mission Food Truck Weekly Schedule – The Ottawa Mission
The Food Mission trucks travel to our city’s most vulnerable communities to serve people in need.
Ottawa Food Bank
The Ottawa Food Bank provides fresh and non-perishable food, as well as supplies such as diapers, toiletries, and cleaning supplies to its network of over 100 food programs across the city.
Salvation Army
As the largest non-governmental direct provider of social services in Canada, The Salvation Army offers unprecedented support to society’s most vulnerable.
LINC
Language Instruction For Newcomers To Canada (LINC) – Continuing Education at the OCSB
City of Ottawa Hand in Hand
The City of Ottawa offers fee support to ensure that all residents have access to municipally offered recreation and culture programs and activities regardless of their ability to pay. If you are an individual (or a family) with a low-income, you may qualify for the Ottawa Hand in Handprogram.
City of Ottawa Financial Support
The city of Ottawa offers a range of Financial Supports programs including emergency essential health supports.
Kids Help Phone
1-800-668-6868 or text “TALK” to 686868
Helpline for children and youth for up to 29 years old available 24/7 – phone option connects to a worker, text option connects to a trained volunteer *Note: the text option has no age limit*
1Call 1Click
613-260-2360 or 1-877-377-7775
Connects the user with other available resource within Ottawa
Suicide Crisis Helpline
Call or text 9-8-8
Connects the user with a responder, can speak of other topics than suicide too – available 24/7
Youth Services Bureau
Walk-in Clinic or crisis line (613) 260-2360
Walk-in clinic for youth aged 12 to 20 (see webpage for details) or crisis line available
Snow Suit Fund
The Snowsuit Fund purchases and distributes nearly 17,000 snowsuits annually to children 15 years of age and younger from low-income families in Ottawa. Our long-standing relationships with Canadian suppliers and volume purchases give us the power to negotiate the best possible prices.
Send Us a Message
Have a question about our programs or need information? We’ll get back to you within 48-72 hours.
If you are in immediate danger, call 9-1-1.