Project Description
Community Support Services (CSS):
Reaching Out to Strengthen our Communities
The Eastern Ottawa Resource Centre (EORC) is a non-profit organization offering social and community services to older adults and adults with physical disabilities residing in Ottawa’s east end communities such as Beacon Hill, Blackburn Hamlet, Carlsbad Springs, Cumberland, Gloucester, Gloucester South, Orleans, Navan, Riverside South, Sarsfield and Vars.
EORC’s Community Support Services (CSS) are committed to supporting older adults and adults with a physical disability live independent, active, and meaningful lives in their community. Our goal is to help individuals stay in their own homes as long as they so choose by connecting clients with the care and help they need. Thanks to the efforts of our committed staff and dependable, screened volunteers, the EORC plays a vital role in making our community a vibrant and accessible place.
Contact Us: 613-745-6025 ext. +300 | css@eorc-creo.ca
Location: Aline-Chrétien Health Hub (Section G): 2225 Mer-Bleue Road, Orleans, Ontario K4A 5M3
Hours: 8:30am-12:00pm | 1:00pm-4:30pm* (Summer hours – office closes at 4:00pm from June to August*)
Our Services
Our Adult Day Program offers therapeutic, social and recreational programming in a group setting for frail, isolated, or cognitively impaired older adults and respite time for their caregivers/care partners.
Monday to Friday 10:00 AM to 3:00 PM
To find our more information, contact us at 613-741-6025 ext. +300 or at css@eorc-creo.ca
*IMPORTANT: To register for the Day Program, please call the Champlain LHIN at 310-2222.
ADULT DAY PROGRAM: Provides supervised activities in a group setting for older adults and older adults with Alzheimer disease or related disorders, dementia or physical disability. This service assists the participants to achieve and maintain their maximum level of functioning, to prevent early or inappropriate institutionalization and provides respite and caregiver support to significant others.
YOUNG ONSET DEMENTIA DAY PROGRAM: Provides supervised activities in a group setting for adults with Alzheimer disease, related disorders or dementia. This service supports elements of independence and choice and recognizes the importance of age appropriate programming while providing respite and caregiver support to significant others.
CAREGIVER SUPPORT (FREE): Are you providing help to a spouse, parent, relative or friend? Contact us for individual and/or group support, education, referrals and system navigation.
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300 Email: css@eorc-creo.ca
CLIENT INTERVENTION AND ASSISTANCE: Life’s changes and challenges can leave individuals in crisis, unsure of where to turn for help. Our goal is to help individuals by connecting them with the care and help they need.
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300 Email: css@eorc-creo.ca
HOME HELP/HOME MAINTENANCE: Providing access to safe, reliable workers for housecleaning and maintenance, indoors and out to ensure you live in a clean and safe home environment.
RESPITE CARE: Providing access to safe and reliable workers to provide care partners a period of rest and relief. Services may include companionship, overnight respite, and personal care needs.
SNOW GO/Snow GO ASSIST: A city of Ottawa program to support seniors and adults with disabilities cover the cost of snow removal. Referrals to screened snow removal contractors. *Subsidies may be available pending a financial assessment.
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300
Email: css@eorc-creo.ca
Grocery Bus: Offering transportation, delivery and accompaniment to and from local grocery stores. Services available in Gloucester, Blackburn, Orleans/Cumberland and Gloucester South, Vars, and Carlsbad Springs. (Transportation: $11)
Hot Meals: Full course meals, ready to eat! Delivery available Monday through Friday. $8.25 per meal.
Indian Meals (*NEW): Fresh, Indian vegetarian meals delivered to your home at lunchtime on Tuesdays and Fridays. Meals are prepared in conjunction with Nutrition Blocs, and are served cold. The meals include 1 serving of a protein-based entrée (daal, lentils, paneer, soya), 1 serving of vegetables, 1 serving of rice, 1 serving of chapati or roti, and 1 serving of dessert or fresh seasonal fruit. $11.00 per meal.
Frozen Meals Regular (Apetito): Soups $3.33ea., Entrées $6.92ea., Dessert $3.33ea. 7 Entrées $45.00. Ordering and delivery available bi-weekly.
Make a request for Apetito Frozen Meals On Wheels online by clicking here.
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300
Email: css@eorc-creo.ca
FOOT CARE: As we age it can become more difficult to reach our feet. Additionally, medical conditions such as diabetes require special attention be paid to the health and care of our feet to prevent serious complications. Foot care services are provided by a Registered Practical Nurse with specialized training and sterile tools and include: assessment, cleaning, nail trimming, filing etc. Services are in home and at clinics throughout the east end including the Orleans Health Hub.
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300
Email: css@eorc-creo.ca
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300
Email: css@eorc-creo.ca
FRIENDLY VISITING (FREE): Whether you want to receive a call or visit from a volunteer, or you would like to volunteer to call others, it is a great way to meet new people and make connections. Share activities, interests or stories with an individually matched volunteer.
TELEPHONE ASSURANCE (FREE): Providing the piece of mind of a daily or weekly check in call.
GROUP EXCERSISE (FREE): Join us for group exercises sessions specially designed for seniors to improve strength, balance and mobility. Sessions available in person, online and over the phone. Every Tuesday at 3pm, at the Aline-Chretien Health Hub.
GENTLE YOGA STRETCH (FREE): Treat your mind and body and take some time for self care by joining us for Gentle Yoga Stretch. Every Tuesday at 9am, at the Aline-Chretien Health Hub.
SENIORS WITHOUT WALLS: Provides the opportunity for participants to join in on health and wellness seminars, educational lectures, brain-stimulating activities, listen to live musical entertainment, join in on general conversations – all from the comfort of home! Programs are multi-person phone conversations (or conference calls). No special equipment needed – just your average phone!
Monday to Friday 8:30 AM to 4:30 PM (4:00 PM June to August)
Tel: 613-741-6025 ext. +300
Email: css@eorc-creo.ca
TRANSPORTATION: Offering transportation to medical appointments, essential services and social programming. Priority is given to requests for transportation for medical appointments. Please call at least 7 days prior to the appointment to request transportation.
GROCERY BUS: Offering transportation, accompaniment and delivery to and from local grocery stores. Services available in Gloucester, Blackburn, Orleans/Cumberland and Gloucester South, Vars, and Carlsbad Springs.
ADDITIONAL SERVICES
The EORC works collaboratively with other organizations and government programs to provide access to a range of services supporting older adults:
THE DEMENTIA SOCIETY OF OTTAWA AND RENFREW COUNTY – (613) 523-4004
SENIOR DRIVER RENEWAL PROGRAM: 1-800-396-4233
PARKINSON SUPPORT GROUP: 613-722-9238
ELDER ABUSE RESPONSE & REFERRAL: 613-596-5626 EXT. 230
If you live outside of Blackburn Hamlet, Beacon Hill, Carlsbad Springs, Gloucester South, Orleans, Cumberland, Navan, Vars, and Sarsfield, please use Caredove to find the nearest provider of community support services.
DOWNLOAD FULL LIST OF COMMUNITY SUPPORT SERVICES
CHANGE A LIFE TODAY
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