Project Description

Emergency and ongoing services for women and children whose lives have been affected by abuse

24hr Helpline: 613-745-4818

Our Programs Against Violence offers services to women and children whose lives have been affected by gender based violence. This program is available to women and children residing in Ottawa and Renfrew County and is free, bilingual and confidential.

We are committed to providing support to women and children of all cultures, religions, ages, sexual orientations and gender who continue to live with or have left an abusive partner. Through our feminist perspective, our counsellors ensure that women are informed of their rights and are better equipped to reach their goals, whether it is to safely flee a situation of abuse or wanting to rebuild confidence and self-esteem.

We serve women* of all cultures, religions, ages and sexual orientations who continue to live with or have left an abusive partner.


For a more immediate response, please call 613 741 6025.  If this is an emergency, call 911. This contact form is monitored during regular business hours.

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Services available

Our Program Against Abuse offers crisis intervention and support to women who are experiencing partner violence. We provide safety planning for women with their children and pets, support with accessing emergency shelter, resources, advocacy and accompaniment.

We offer a crisis support Helpline for abused women, available 24 hours / 7 days a week. Call 613-745-4818 (English) or call 613-745-3665 (French).

“Fem`aide” 1-877-336-2433 is a support line for francophone women; the following number may be accessed province wide. Please call any of the above numbers if you do not feel safe, or if you are experiencing anxiety due to your partner or are in need of support, resources or active listening.

This service is offered to women who have experienced partner violence.

We operate from a feminist perspective which values empowerment, re-affirmation, support and advocacy while maintaining a non-judgmental approach.

The following topics are explored in counselling: the cycle of violence, elements of power and control, safety planning, warning signs, impacts of abuse on women, children and healthy relationships; as well as client’s needs.

Our Program Against Abuse offers the Support Groups which explore topics such as: the impacts of abuse, building self-esteem, assertiveness skills, support networks and self-care.

The Phase 1 support group is open to all women, whether you are in a relationship or not.

The Phase 2 support group is designed for women who have fled the relationship and are ready to move on. The topics include trust, loneliness, healing, change and much more.

This program offers services to individuals who have experienced violence and who are involved or will be involved with the family law system. This includes: custody and access, child/ spousal support, restraining orders and support with legal aid application.

The Family Court Support (FCS) worker offers support to individuals who have experienced gender-based violence by helping them prepare for family court proceedings, help with safety planning, provide referrals to other legal and or community resources and provide accompaniment to court proceedings and or lawyer appointments.

This program is to support women in transition to a life free from violence by connecting them with appropriate community services. These services may be: housing, parenting support, educational and employment needs, health and wellness, as well as support and information regarding and during the legal process of family and criminal court.

The Centre also offers Transitional Support for Francophone women in Renfrew County. For more information contact Renfrew County Francophone Services at 613 585-3434.

Individual counselling

Short term individual counselling is offered for children ages 3 to 18 who have experienced or witnessed abuse.

Follow-up counselling for children who have participated in a group and parenting support counselling for mothers is also offered.

Support groups

A 10-week support group for children who have experienced or witnessed abuse and a parallel parenting support group for mothers is offered twice a year. The ages for the groups are determined according to the demand.

For more information or to register your child on the waiting list, do not hesitate to call the center.


I felt like I had nowhere to turn and desperate, I am so thankful to find this resource.


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