The Eastern Ottawa Resource Centre is part of what many refer to as the social safety net working within the community to address challenges faced by individuals and families. Whether we are dealing with issues of violence, poverty, aging, health, adolescence, food security, housing or any other of today’s challenges, the Centre is committed to be a welcoming place for all.

The Centre opened its doors in 1979; known as the Gloucester Centre for Community Resources it implemented core services for the residents of the old City Gloucester South and North.

In 1985, it started providing supports to women fleeing abuse, Youth and Crisis Intake. In 1986 the Centre started supporting seniors. The years that followed allowed for more expansion in services to the women and violence program as well as outreach to diverse communities, approving policy and procedures to follow the evolution of its growth. The Centre’s French Language Designation under Bill 8 in 1992 solidified its commitment to serving the francophone community and in 2004 engaged in the development of the provincial francophone Helpline ‘Femme à l’écoute’.  The name of the Centre was changed to The Eastern Ottawa Resource Centre to encompass the support that is offered to the greater Eastern Regions of Ottawa. The integration of Cumberland Home Support in 2007 allowed the Centre to expand its reach to seniors and added the adult day program services to the list of already growing services offered to seniors; including transportation, Home help, respite, and foot care to name a few.

The Centre has not only seen growth in programs and services but has also seen an increase in the operational budget from $150,366 to $3,749,991.

In 2016, after more than 30 years in Beacon Hill the centre moved to its new home at the Gloucester Shopping Centre.

We are proud of the hard work that our dedicated staff, volunteers and board of directors have accomplished. We serve a diverse community of urban, suburban and rural neighbourhoods, each with their own strengths, challenges and successes. This work cannot be done without the help of caring local politicians, generous donors, supportive funders, engaged community members and like-minded partners – all of whom have worked together to make our part of the world a better place.


“A leading community partner working today for a healthier tomorrow”


” The Centre provides a wide range of supportive and empowering community services to individuals in need. This is achieved in a progressive and collaborative manner through the proactive efforts of a dedicated, client-centred and compassionate team who is committed to promoting a strong, healthy, diverse and equitable community”



We view clients as unique individuals. We value their strengths and encourage their participation in decisions affecting their wellbeing and quality of life.


We treat each other and everyone around us including clients, their families, our volunteers, supporters and community partners with dignity and respect.


We serve with our hearts.


We take responsibility for our actions and our words.


We value and encourage the contributions of all, blending and optimizing the skills and interests of staff, volunteers and community partners in unsurpassed collaboration.


Be part of your community and provide vital support for vulnerable residents. Be inspired to raise money so more people in need can get the help they deserve and need.

Whatever you choose to do, and however much time you have to give, you’ll be making an incredible difference for vulnerable people at a time in their lives when they need help the most.