{"id":1265,"date":"2025-10-06T19:12:32","date_gmt":"2025-10-06T23:12:32","guid":{"rendered":"https:\/\/eorc-creo.ca\/privacy-policy\/"},"modified":"2026-01-29T13:44:12","modified_gmt":"2026-01-29T18:44:12","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/eorc-creo.ca\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbcenter\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1761671692813{background-image: url(https:\/\/eorc-creo.ca\/wp-content\/uploads\/2025\/10\/eorc-gbvs-title-img.jpg?id=175) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb min_height=\u00a0\u00bb535&Prime; el_class=\u00a0\u00bbarchive-programs-title-row title-img-row shape-with-bar\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-text-row padding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-inner-text-row\u00a0\u00bb][vc_column_inner el_class=\u00a0\u00bbmax-width-95&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h1>Protection de votre vie priv\u00e9e<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbpadding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Notre engagement<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO s\u2019engage \u00e0 prot\u00e9ger la vie priv\u00e9e et la confidentialit\u00e9 de tous les renseignements personnels, y compris les renseignements personnels sur la sant\u00e9 (RPS), de ses client\u00b7e\u00b7s.<\/p>\n<p>Tous les renseignements sont trait\u00e9s conform\u00e9ment aux lois applicables, notamment la Loi sur la protection des renseignements personnels sur la sant\u00e9 (LPRPS) et la Loi sur l\u2019acc\u00e8s \u00e0 l\u2019information et la protection de la vie priv\u00e9e (LAIPVP). Nous veillons \u00e0 ce que les dossiers des client\u00b7e\u00b7s soient conserv\u00e9s de fa\u00e7on s\u00e9curitaire et confidentielle et qu\u2019ils ne soient accessibles qu\u2019au personnel autoris\u00e9.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Protection de vos renseignements personnels sur la sant\u00e9 et de vos dossiers<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Les renseignements personnels et de sant\u00e9 sont recueillis, utilis\u00e9s, communiqu\u00e9s, conserv\u00e9s et \u00e9limin\u00e9s uniquement \u00e0 des fins autoris\u00e9es.<\/li>\n<li>Le consentement est obtenu avant la collecte, l\u2019utilisation ou la communication des RPS. Les client\u00b7e\u00b7s peuvent retirer leur consentement en tout temps, et tout consentement est consign\u00e9 dans le dossier du ou de la client\u00b7e.<\/li>\n<li>Les dossiers sont prot\u00e9g\u00e9s physiquement et \u00e9lectroniquement, conserv\u00e9s pendant sept (7) ans apr\u00e8s la fin des services (ou apr\u00e8s l\u2019\u00e2ge de 18 ans pour les mineur\u00b7e\u00b7s), puis \u00e9limin\u00e9s de fa\u00e7on s\u00e9curitaire lorsqu\u2019ils ne sont plus requis.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Acc\u00e8s \u00e0 vos renseignements<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Les client\u00b7e\u00b7s et les personnes autoris\u00e9es peuvent demander l\u2019acc\u00e8s \u00e0 leur dossier ou demander des corrections.<\/li>\n<li>Les dossiers originaux sont consult\u00e9s en pr\u00e9sence d\u2019un membre du personnel et ne sont pas remis, sauf si la loi l\u2019exige.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Limites de la confidentialit\u00e9<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Seul le personnel autoris\u00e9 a acc\u00e8s aux dossiers des client\u00b7e\u00b7s.<\/li>\n<li>Les renseignements des client\u00b7e\u00b7s demeurent confidentiels, sauf lorsque la loi exige leur divulgation, notamment en situation d\u2019urgence ou conform\u00e9ment aux obligations l\u00e9gales.<\/li>\n<li>Toute utilisation d\u2019images ou de m\u00e9dias impliquant des client\u00b7e\u00b7s n\u00e9cessite un consentement explicite.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Pr\u00e9occupations ou r\u00e9troaction<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Les client\u00b7e\u00b7s peuvent communiquer avec la ou le responsable de la protection de la vie priv\u00e9e du CREO (la direction g\u00e9n\u00e9rale) pour toute question, pr\u00e9occupation ou plainte.<\/li>\n<li>Les plaintes sont examin\u00e9es, document\u00e9es et des mesures correctives sont prises au besoin.<\/li>\n<li>Les enjeux peuvent \u00e9galement \u00eatre port\u00e9s \u00e0 l\u2019attention du Commissaire \u00e0 l\u2019information et \u00e0 la protection de la vie priv\u00e9e de l\u2019Ontario.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Nous joindre<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Pour toute question li\u00e9e \u00e0 la protection de la vie priv\u00e9e, pour transmettre des commentaires ou pour toute demande concernant vos renseignements :<br \/>\n<strong>Courriel : <\/strong> <a href=\"mailto:sfragman@eorc-creo.ca\">sfragman@eorc-creo.ca<\/a><br \/>\n<strong>T\u00e9l\u00e9phone : <\/strong> <a href=\"tel:+16137416025,113\">613-741-6025 poste 113<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbcenter\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1761671692813{background-image: url(https:\/\/eorc-creo.ca\/wp-content\/uploads\/2025\/10\/eorc-gbvs-title-img.jpg?id=175) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb min_height=\u00a0\u00bb535&Prime; el_class=\u00a0\u00bbarchive-programs-title-row title-img-row shape-with-bar\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-text-row padding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-inner-text-row\u00a0\u00bb][vc_column_inner el_class=\u00a0\u00bbmax-width-95&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;] Protection de votre vie priv\u00e9e [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbpadding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;] Notre engagement [\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO s\u2019engage \u00e0 prot\u00e9ger la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1265","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/comments?post=1265"}],"version-history":[{"count":2,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1265\/revisions"}],"predecessor-version":[{"id":1269,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1265\/revisions\/1269"}],"wp:attachment":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/media?parent=1265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}