{"id":1220,"date":"2025-11-14T14:52:47","date_gmt":"2025-11-14T19:52:47","guid":{"rendered":"https:\/\/eorc-creo.ca\/accessibility-at-the-eastern-ottawa-resource-centre\/"},"modified":"2026-01-29T10:28:37","modified_gmt":"2026-01-29T15:28:37","slug":"accessibilite-au-centre-de-ressources-communautaires-de-lest-dottawa","status":"publish","type":"page","link":"https:\/\/eorc-creo.ca\/fr\/accessibilite-au-centre-de-ressources-communautaires-de-lest-dottawa\/","title":{"rendered":"Accessibilit\u00e9 au Centre de ressources communautaires de l\u2019est d\u2019Ottawa"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbcenter\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1761671692813{background-image: url(https:\/\/eorc-creo.ca\/wp-content\/uploads\/2025\/10\/eorc-gbvs-title-img.jpg?id=175) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb min_height=\u00a0\u00bb535&Prime; el_class=\u00a0\u00bbarchive-programs-title-row title-img-row shape-with-bar\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-text-row padding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-inner-text-row\u00a0\u00bb][vc_column_inner el_class=\u00a0\u00bbmax-width-95&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h1>Accessibilit\u00e9 au Centre de ressources communautaires de l\u2019est d\u2019Ottawa<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbpadding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Notre engagement<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO est d\u00e9termin\u00e9 \u00e0 offrir des services inclusifs, \u00e9quitables et accessibles \u00e0 l\u2019ensemble des membres de la communaut\u00e9, conform\u00e9ment \u00e0 la Loi sur l\u2019accessibilit\u00e9 pour les personnes handicap\u00e9es de l\u2019Ontario (LAPHO) et aux autres lois applicables.<\/p>\n<p>Nous nous effor\u00e7ons d\u2019\u00e9liminer les obstacles pouvant limiter l\u2019acc\u00e8s pour les clients, le personnel, les b\u00e9n\u00e9voles et les visiteurs. Tous les services sont offerts dans le respect de la dignit\u00e9, de l\u2019autonomie, de l\u2019int\u00e9gration et de l\u2019\u00e9galit\u00e9 des chances des personnes en situation de handicap et de toute personne confront\u00e9e \u00e0 des enjeux d\u2019accessibilit\u00e9. Dans la mesure du possible, nous accommodons les clients dans la langue de leur choix.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Comment nous assurons l\u2019accessibilit\u00e9<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO travaille activement \u00e0 r\u00e9duire les obstacles dans les principaux domaines suivants :[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Environnement<\/strong><br \/>\nDes espaces s\u00e9curitaires, inclusifs et accueillants pour tous.[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>B\u00e2timents<\/strong><br \/>\nDes am\u00e9nagements accessibles, notamment des rampes, des ascenseurs et une signalisation claire.[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Transport<\/strong><br \/>\nDes options de transport accessibles ou la coordination de services.[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Information<\/strong><br \/>\nDes documents offerts en formats accessibles, tels que gros caract\u00e8res ou langage clair.[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Communication<\/strong><br \/>\nPlusieurs modes de communication, y compris le ATS, le courriel et les services de traduction.[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Attitude<\/strong><br \/>\nUn personnel form\u00e9 pour favoriser des interactions respectueuses et inclusives.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Conformit\u00e9 l\u00e9gislative<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Nous respectons l\u2019ensemble des lois et normes en mati\u00e8re d\u2019accessibilit\u00e9 pertinentes et r\u00e9visons r\u00e9guli\u00e8rement nos politiques afin d\u2019assurer qu\u2019elles demeurent \u00e0 jour.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>\u00c9valuation annuelle de l\u2019accessibilit\u00e9<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO effectue des <strong>\u00e9valuations annuelles<\/strong> formelles afin de :[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Rep\u00e9rer et \u00e9liminer les obstacles<\/li>\n<li>Recueillir les commentaires des clients, du personnel et des b\u00e9n\u00e9voles<\/li>\n<li>Analyser les tendances et les le\u00e7ons apprises<\/li>\n<li>Mettre en \u0153uvre et \u00e9valuer un plan d\u2019action en mati\u00e8re d\u2019accessibilit\u00e9<\/li>\n<li>Partager les r\u00e9sultats avec nos parties prenantes<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Mesures d\u2019adaptation linguistique<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Nous offrons des services dans la langue pr\u00e9f\u00e9r\u00e9e des clients, dans la mesure du possible. Des services de traduction et d\u2019interpr\u00e9tation sont disponibles selon les besoins et la disponibilit\u00e9.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Formation et r\u00e9troaction<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Notre personnel et nos b\u00e9n\u00e9voles re\u00e7oivent une formation continue sur les normes d\u2019accessibilit\u00e9 et les pratiques inclusives.<\/p>\n<p>Nous accueillons favorablement les commentaires de toutes les parties prenantes afin d\u2019am\u00e9liorer notre accessibilit\u00e9. Vous pouvez nous joindre par courriel, par t\u00e9l\u00e9phone ou au moyen de notre formulaire de r\u00e9troaction en ligne.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row\u00a0\u00bb][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;]<\/p>\n<h2>Nous joindre<\/h2>\n<p>[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Pour toute question li\u00e9e \u00e0 l\u2019accessibilit\u00e9, pour formuler des commentaires ou pour demander des mesures d\u2019adaptation, veuillez communiquer avec :<br \/>\n<strong>Courriel :<\/strong> <a href=\"mailto:sfragman@eorc-creo.ca\">sfragman@eorc-creo.ca<\/a><br \/>\n<strong>T\u00e9l\u00e9phone :<\/strong> <a href=\"tel:+16137416025,113\">613-741-6025 poste 113<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbcenter\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1761671692813{background-image: url(https:\/\/eorc-creo.ca\/wp-content\/uploads\/2025\/10\/eorc-gbvs-title-img.jpg?id=175) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb min_height=\u00a0\u00bb535&Prime; el_class=\u00a0\u00bbarchive-programs-title-row title-img-row shape-with-bar\u00a0\u00bb][vc_column][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-text-row padding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbarchive-programs-title-inner-text-row\u00a0\u00bb][vc_column_inner el_class=\u00a0\u00bbmax-width-95&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;] Accessibilit\u00e9 au Centre de ressources communautaires de l\u2019est d\u2019Ottawa [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_grid\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbpadding-100&Prime;][vc_column][vc_row_inner type=\u00a0\u00bbfull_width\u00a0\u00bb text_align=\u00a0\u00bbinherit\u00a0\u00bb background_position=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbbenefits-getting-involved-row marg-bot-50&Prime;][vc_column_inner][vc_column_text css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbline-after-h2&Prime;] Notre engagement [\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le CREO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1220","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/comments?post=1220"}],"version-history":[{"count":2,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1220\/revisions"}],"predecessor-version":[{"id":1222,"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/pages\/1220\/revisions\/1222"}],"wp:attachment":[{"href":"https:\/\/eorc-creo.ca\/fr\/wp-json\/wp\/v2\/media?parent=1220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}