• The Eastern Ottawa Resource Centre (EORC) is a community-based, non-profit charitable organization offering a wide range of social and community services. /
  • Community Support Services for seniors in Ottawa East, Blackburn Hamlet, Beacon Hill, Carlsbad Springs, Gloucester, Orleans, Cumberland, Navan, Vars, and Sarsfield. Services include Home Help, Home Maintenance, Respite, Caregiver Support, Meals on Wheels, Foot Care, Friendly Visiting, Fitness and Wellness, Transportation, Telephone Assurance, Snow Go Assist, Adult Day Program, Grocery Bus /
  •  Thanks to our volunteers, seniors in our community have been provided thousands of meals on wheels, drives to medical appointments, friendly visits as well as hands on support in the day program /


    Resource & Referral Program:



    Not sure where to turn for help?


    Feeling lost in the “system” ?


    Lack food or help with an emergency?


    Need to talk to someone to be able to cope with stress, violence, loss ... ?


    The Intake team can work with you and help you open doors to resources that include food, housing, clothing, social Issues, understanding social services, budgeting, advocacy and more ...




    The Intake Department offers support to individuals and families in crisis situations. This may include situations of emotional distress, financial issues or complex housing needs. When appropriate, referrals are made to specialized agencies such as Action Housing and Entraide Budgetaire.




    The Intake Department offers short-term counselling to individuals and families facing a wide range of issues. When appropriate, referrals are made to longer-term counselling resources such as Catholic Family Services and Sandy Hill CHC’s Addictions and Mental Health services.




    Through the centre’s partnership with the Gloucester Emergency Food Cupboard, we provide clients in emergency situations with a limited amount of food.




    The Intake Department provides Intake outreach services at the Gloucester Emergency Food Cupboard at 2040 Arrowsmith Drive on Friday mornings.




    The Intake Department has a limited supply of baby items such as diapers, wipes and formula on hand to assist families in need with these costly items. Donations from the community are welcome.




    The Good Food Box brings neighbours together to buy quality fresh fruit and vegetables. There are $10, $15 and $20 boxes depending on your needs. Make sure to order before the deadline each month.




    Contact Ottawa is a personal and private voicemail program. The cost is $13 for 3 months of service. Pick up your messages from any touch-tone telephone 24 hours a day, 7 days a week.




    Starting in September, the Intake Department makes referrals to the Snowsuit Fund. The Snowsuit Fund provides snowsuits for children, 15 years and under, of families in need. $10 for new snowsuits, no cost for used ones.




    Every Fall, the Intake Department distributes tuques, mitts and other seasonal items to families in need. Donations of new or gently used items from the community are welcome.




    Starting in October, the Intake Department makes referrals to the Christmas Exchange and Toy Mountain programs. These programs provide families in need with assistance during the holiday season.



    LEAP - Low-Income Energy Assistance Program (seasonal):

    The Intake Department makes referrals to the LEAP program. The LEAP program helps people in need with their Hydro and gas arrears.



    BACK TO SCHOOL (seasonal):

    In August, the Intake Department distributes school supplies to families in need. The cost is $3 per student to a maximum of $9. Make sure to register early in August.